Sizing & Fit

  • Our Bandage Bikini Dress has a slightly compressive, sculpting fit. For a more relaxed feel, we recommend sizing up

  • Yes, our pieces run true to size. Fit varies slightly by style; check the size guide on each product page for exact measurements.

  • Yes, reach out to us directly at info@shopgonaives.com and we'll take care of you.

Ordering

  • Simply select your size, add to cart, and check out; no account is required. You'll receive a confirmation email once your order is placed

  • Orders can be modified or cancelled before they've shipped. Once your order is with the carrier, it falls under our standard return process. Please contact our team immediately at info@shopgonaives.com with your order number and name used.

  • Not at this time.

Shipping

  • Standard Shipping — 3-7 business days

    Expedited Shipping — 2-3 business days, where available

    International Shipping — delivery times vary by destination

    Taxes & fees calculated at checkout.

  • Yes—we ship to select countries worldwide. International shipping rates and delivery times are calculated at checkout. Customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Once your order ships, you'll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to update.

  • Orders are processed within 3-5 business days. Once shipped, standard delivery typically takes 3-7 business days within the United States. Delivery times may vary during holidays, product launches, or carrier delays.

Returns & Exchange

  • We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and in their original condition, with all tags and hygienic liners attached. Items showing signs of wear, damage, perfume, makeup, deodorant, or washing cannot be accepted.

  • Email our support team at info@shopgonaives.com with your order number, name, and reason for return. We'll send instructions on how to send your item back.

  • Once your return is received and inspected, refunds are processed within 5-10 business days to your original payment method. Your bank or card provider may take additional time to post it.

  • Yes, if your requested size is in stock, we're happy to exchange it. If it's unavailable, you can choose a refund or store credit.

  • Customers are responsible for return shipping costs unless the item arrives damaged or defective or we shipped the wrong item.

Product Care

  • Your Gonaïves pieces are made to go wherever life takes you, from saltwater swims and boat days to golden sunsets and everything in between. With a little extra care, they'll be right there with you, season after season.

    Rinse in cool water after every wear to wash away salt, chlorine, sunscreen, and body oils. Hand wash with a gentle detergent, then lay flat in the shade to dry.

  • We recommend hand washing every Gonaïves piece. It's the best way to protect the fabric, preserve its shape, and keep the colors looking vibrant for years to come.

    Skip the washing machine, dryer, bleach, iron, and dry cleaning—your swimwear deserves a gentler touch.

  • Every Gonaïves piece is designed to be lived in,not just worn. To keep yours looking as beautiful as the day it arrived, rinse it after every swim and let it dry naturally in the shade. Avoid leaving it damp in a beach bag for long periods or drying it in direct sunlight, as this can affect the fabric over time.

    With the right care, your Gonaïves piece will stay soft, supportive, and ready to make memories with you wherever the water calls.